At Maltreo, we strive to provide exceptional digital marketing services, including social media marketing, Facebook ads, Google ads, brand awareness campaigns, targeted location reaches, and other related services. We understand that circumstances may arise that require the cancellation of services. This cancellation policy outlines the terms and conditions governing service cancellations.
Service Cancellation:
- If you wish to cancel our services, please notify us as soon as possible by contacting our customer support team at support@Maltreollc.com
- Cancellations must be made in writing and include your name, contact information, and details about the service(s) you wish to cancel.
Cancellation Fees:
- Depending on the stage of the project and the work already performed, cancellation fees may apply.
- If you cancel our services before any work has commenced, no cancellation fees will be charged.
- If work has already begun, cancellation fees will be determined based on the progress made and the expenses incurred up to that point.
Refunds for Canceled Services:
- If you cancel our services before any work has commenced, you may be eligible for a full refund of any payments made.
- If work has already begun, the refund amount will be determined based on the progress made and the expenses incurred up to that point.
Third-Party Costs:
- Third-party costs, including but not limited to advertising expenses, domain registrations, or software subscriptions, are not eligible for refunds and are subject to the policies of the respective providers.
Communication and Cooperation:
- We value open and transparent communication with our clients. If you are considering canceling our services, we encourage you to discuss your concerns with us beforehand.
- We will make every effort to address any issues, provide solutions, or make necessary adjustments to meet your expectations.
Termination by Nodes media:
- In certain circumstances, Nodes media reserves the right to terminate services with a client. This may occur if the client engages in unethical or illegal activities, breaches the terms of the agreement, or fails to make payments as agreed upon.
- In the event of termination by Nodes media, any applicable cancellation fees or refund amounts will be determined based on the work completed and expenses incurred up to the termination date.
Modifications to the Cancellation Policy:
- We reserve the right to modify or update this cancellation policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review the policy periodically to stay informed about any revisions.
Please note that this cancellation policy provides general guidelines. Specific cases may be subject to further discussions and negotiations between Nodes media and the client. If you have any questions or concerns regarding our cancellation policy, please feel free to contact us directly.